Just had a re-roof done and had several issues that concerned me, but I wanted to get other contractors' opinions on 2 of them. This roofing contractor uses sub-contractors and no one from the company oversees the sub-contractor's work except a Project Manager who seems to know very little about roofing and who was seldom at the property.
When I asked about this the main manager said well the roof was not fully torn off and the project manager could not see the entire roof at that time. Well, about 95% had been torn off and we walked the roof. So they just happen to use exactly the number of OSB plywood that was bought, not a single sheet less or more. And then he just says the roof had bad wood and they had to replace it per the contract and building codes. But my issue was the fact we walked the roof and agreed 9 sheets would be replaced and I was to be informed if additional sheets were needed and I was not.
Now in fairness, the main manager has said he would work with me on the cost, though it sounded like he was only going to reduce a little bit off. My biggest issue is the next issue.
- Plywood - The roof had OSB Plywood and I fully expected a few sheets would need to be replaced, but when the Project Manager called me and said he bought 18 sheets of Plywood I wanted to meet him at the property to see the sheathing for myself. We walked the roof. The Project Manager stated just because we bought 18 sheets does not mean that much plywood needs to be replaced. The Subcontractors had already removed 8 sheets and we agreed another sheet would be needed for the valley. That is what we agreed to. And I was crystal clear no additional sheets were to be removed unless I was contacted and kept informed. The Project Manager did not call me about any additional sheets needing to be replaced. Then I am sent a bill for replacing 18 sheets of OSB Plywood.
When I asked about this the main manager said well the roof was not fully torn off and the project manager could not see the entire roof at that time. Well, about 95% had been torn off and we walked the roof. So they just happen to use exactly the number of OSB plywood that was bought, not a single sheet less or more. And then he just says the roof had bad wood and they had to replace it per the contract and building codes. But my issue was the fact we walked the roof and agreed 9 sheets would be replaced and I was to be informed if additional sheets were needed and I was not.
Now in fairness, the main manager has said he would work with me on the cost, though it sounded like he was only going to reduce a little bit off. My biggest issue is the next issue.
- Torch Down Roof- There was a small part of the roof that is flat and they did torch down. Below are the pictures I took. You can see the round patch. Also where my fingers are you can actually push down on the bitumen and it feels spongy like not attached to the roof. I sent this picture to the main manager and even asked if he could come out to the property and walk it with me to check to see the roof was done properly and instead of being concerned; his response was, “You got a great roof, I have receipts for the wood I bought, do you expect me to bring out a CertainTeed expert.”
- In addition, there were other concerns, such as they did a speed cut / CA cut valley (picture attached) when I stated I wanted a closed cut valley.
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