Hello, I found this site over at Contractor Talk (We are commercial GC’s) and am hoping to get some great advice for my current situation. We are located up in the Pacific NW and had a tremendous amount of snow drop in just a short time the end of December/January. To get to the point, we had 5 crews getting snow off of numerous commercial roofs and successfully removed many thousands for square feet with out any significant damage except for one EPDM roof. This roof was shoveled just as the weather changed and the temps started to rise. On this roof, we used a dozen men from one of our subcontractors. These men managed to puncture about 200-300 holes including tears before we got it stopped. We immediately removed these men, met with our roofer and began patching all the holes and tears at once with our carpenters and roofing sub. Within the week, we managed to patch all noticeable punctures and had the work reviewed by a consultant and approved. We replaced all ceiling tiles, patched and painted walls and dried and re-set carpet. Everything was good until….. 3 weeks ago along with some rain we had 5 more leaks. We traced them down and repaired. No leaks. Last week, it rained again and 100 more tears were discovered! Now there have been well over 12 different sets of eyes on this project, Owner’s rep, consultant, subcontractor, my Superintendent and my very own to boot yet we never saw these before. Here is the question. The consultant has indicated that the roof (30,000sf) is a 45 mil that is 12 years old. He spotted several seams that were bad, screw heads coming through as well as numerous other issues, etc. (The client has had many issues on this roof and many repairs prior to us shoveling) Is it possible that these new tears are a result from the roof giving out it’s self? Is some of this guilt by association or is it all due to our error? I want to be fair (Current costs out of pocket for the repairs exceed $12,000) but the cost is going to kill me. The clients have asked for a price to re-roof this year which we are submitting proposals on to them this week. In the meantime, should we just continue to repair at our cost or draw the line? By the way, the owner rep is in the column that it is our fault, etc and thus our responsibility to fix. But is it? Thanks for the advice and advanced apologies for rambling. Best Regards, Boyer.