How long does it take approximately to the customer pay the bill?
Give them discounts as an incentive for quick payment, eg if the customer paid for within 5 days, he gets 2% discount reduction.
I have a commercial job, its about 10,000 feet. We are doing a class A slip sheet fanfold and 60mil Pvc system. The customer wants a 20 year workmanship warranty. There has to be a significant price increase, with some type of maintenace contract with yearly inspections. What Do you think?
Strange situation happened. A homeowner who still owes several thousand on a roof complete over 6 months ago called to say there is a minor leak on the roof. While we stand behind our work, the homeowner has no intention of paying the money owed.
What would you do?