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  1. Business, Marketing, and Sales
    Though I've been in the roofing industry for the past 2 years, I would like some additional input about how you market to businesses like insurance agents & property managers, and how to approach going door-to-door in a neighborhood. I would be interested to learn from others how they have...
    calling cold door-to-door
  2. Business, Marketing, and Sales
    One of the discussions I've had within the confines of my colleagues is whether it is better for you to call in the insurance claim or have your customer do it? Do you feel it is better to call it in yourself as to insure that the process is streamlined or is there a feeling of comfort within...
    call calling claims.. customers
  3. Business, Marketing, and Sales
    Strange situation happened. A homeowner who still owes several thousand on a roof complete over 6 months ago called to say there is a minor leak on the roof. While we stand behind our work, the homeowner has no intention of paying the money owed. What would you do?
    calling customer leak money owes
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