How Many Other Contractors Measure Up To Your Standards?

Ed the Roofer

I have over 200 or so other Roofing contractors in my market area, and know at least something about most of them.

Out of that large total number, I would only feel comfortable referring customers who want my type of service and quality, to only about 3 or 4 of them.

How much do you know about your competition?

How many would measure up to your standards?

Ed

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tinner666

2 measure up. A few others will keep going back until they fix whatever they screwed up. Only about 500 here.

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The Roofing God

over 700 here,there are a few good ones,but no one really covers all the details

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Grumpy

Ed you and I are out of the same market area, but I send work your way quite frequently. I also send work Aaron's way because he too is our of my area. Having said that being in the Chicago metro area, there are over 40 pages of roofers in the yellow pages. I don't advertise there!

Over the last 7 or 8 years or 9 or what ever it has been I have collected proposals from nearly 100 competitors, and inspected thosuands of roof installed by others. When ever something went wrong I always ask who did it. I like knowing.

Of my competitors who advertise I can count on one hand those who would deliver and equal or better roof than me. The good news is, each of those guys is slightly more expensive than me.

If people want quality we usually get the job. problem is most people want cheap disposable roofing, and there are hundred of guys out there that can deliver a roof cheaper than I can because my standards are higher. Because of this I have considered setting up a 2nd company. With the 2nd company, I can grab more market share. I can target the quality companies with my existing company, and target cheap0s with the new cmopany. This way when the failures occure due to the short cuts it doesn't reflect poorly on my highly reputable existing company.

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Slyfox

I started in 1994 and have always kept a list:
Roofers - 2
Painters - 1
Electricians - 1
Plumbers - 1
Framers - 4
GC's - 2, I work fulltime for 6 GC's, hope none of them see this .

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user182

Some of the companies that I thought were real good might not be all that great.

Let me give you an example; one company that is located in an affluent area has a good reputation and high prices recently did a job without enough ice shield.

They were working in the same neighborhood as my crew and I noticed that they only installed 3’ of ice shield on a house that should have had 6’.

I install 6’ of ice shield if the home has a 1’ overhang because 3’ of ice shield won’t meet code because of the wall thickness.

Another company (a member of CCN) abuses it’s installers by paying low wages.
By the way they sell at high prices too. Most of the work in Michigan gets done by subcontractors. I’ve learned recently that they’ve beat their installers down to $5 per sheet for plywood replacement.

The lesson learned is that even high priced companies may not have the highest standards.

I’ve been told by a manufacturer’s rep that there are around 3300 “roofing contractors” in Metro Detroit. I’m not sure I would recommend any but my own.

I’m not bragging or claiming that I’m better than all the others, but I don’t inspect their work and I don’t know how they run their companies.

I get up on the roof and inspect every one of my jobs; before, during and after completion. Then I meet with the owner to make sure they are happy.

AaronB.

I do not see how one can say that anyone can "abuse" their installers by paying low wages.

If anything, it would be a case of customer abuse. The installers can go to work elsewhere.

The customer is bound by contract and had no idea that contractor is using hack roofer wannabees on his roof.

user182

From your response I gather that your “Standards” include paying substandard wages. In other words you want the cheapest labor you can get so that more money can go into your pocket.

Your “Standards” don’t take into consideration the need of your installers; like having a place to live and food on the table.

I wonder what kind of quality you get from workers that are treated like they are one level above slavery.

I wonder what kind of impression your workers make on the customer because they probably resent working for you, I would.

OUTLAW

This sounds great! I'll take one of each color!

AaronB.

Are you talking to me, Jack?